{"id":22002,"date":"2025-10-12T15:08:50","date_gmt":"2025-10-12T15:08:50","guid":{"rendered":"https:\/\/bachrugs.com\/?page_id=22002"},"modified":"2025-10-12T15:12:47","modified_gmt":"2025-10-12T15:12:47","slug":"terminos-condiciones-politica","status":"publish","type":"page","link":"https:\/\/bachrugs.com\/es\/terminos-condiciones-politica\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22002\" class=\"elementor elementor-22002\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01351ca e-flex e-con-boxed e-con e-parent\" data-id=\"01351ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a225625 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a225625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-68d08611-ba70-8327-9463-7e7832c81d35-3\" data-testid=\"conversation-turn-12\" data-scroll-anchor=\"false\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"c031eac6-f8b7-4962-b99f-b99e5d2b224e\" data-message-model-slug=\"gpt-5\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"><h2 data-start=\"247\" data-end=\"274\"><strong data-start=\"250\" data-end=\"274\">Terms and Conditions<\/strong><\/h2><p data-start=\"276\" data-end=\"310\"><strong data-start=\"276\" data-end=\"310\">Last updated: October 12, 2025<\/strong><\/p><p data-start=\"312\" data-end=\"607\">Welcome to <strong data-start=\"323\" data-end=\"336\">Bach Rugs<\/strong> (\u201cwe,\u201d \u201cour,\u201d \u201cus\u201d). These Terms and Conditions govern your use of our website and the purchase of our handmade rugs and related products.<br data-start=\"475\" data-end=\"478\" \/>By accessing or using our website <a href=\"http:\/\/www.bachrugs.com\"><strong>www.bachrugs.com<\/strong><\/a>, you agree to these Terms. Please read them carefully before placing an order.<br \/><br \/><\/p><hr data-start=\"609\" data-end=\"612\" \/><h3 data-start=\"614\" data-end=\"644\"><strong data-start=\"618\" data-end=\"644\">1. General Information<\/strong><\/h3><ul data-start=\"646\" data-end=\"1015\"><li data-start=\"646\" data-end=\"708\"><p data-start=\"648\" data-end=\"708\">The website <a href=\"http:\/\/www.bachrugs.com\"><strong>www.bachrugs.com<\/strong><\/a> is operated by <strong data-start=\"692\" data-end=\"705\">Bach Rugs<\/strong>.<\/p><\/li><li data-start=\"709\" data-end=\"859\"><p data-start=\"711\" data-end=\"859\">By accessing the site or purchasing a product, you agree to be bound by these Terms and our <strong><a class=\"decorated-link cursor-pointer\" href=\"https:\/\/bachrugs.com\/privacy-policy\/\" rel=\"noopener\" data-start=\"803\" data-end=\"856\">Privacy Policy<\/a><\/strong>.<\/p><\/li><li data-start=\"860\" data-end=\"944\"><p data-start=\"862\" data-end=\"944\">If you do not agree with these Terms, please do not use our website or services.<\/p><\/li><li data-start=\"945\" data-end=\"1015\"><p data-start=\"947\" data-end=\"1015\">For any questions, you can contact us at \ud83d\udce7 <strong data-start=\"991\" data-end=\"1014\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:bach.rugs@gmail.com\" rel=\"noopener\" data-start=\"993\" data-end=\"1012\">bach.rugs@gmail.com<\/a><\/strong>.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"1017\" data-end=\"1020\" \/><h3 data-start=\"1022\" data-end=\"1041\"><strong data-start=\"1026\" data-end=\"1041\">2. Products<\/strong><\/h3><ul data-start=\"1043\" data-end=\"1603\"><li data-start=\"1043\" data-end=\"1275\"><p data-start=\"1045\" data-end=\"1275\">All our rugs are <strong data-start=\"1062\" data-end=\"1074\">handmade<\/strong> using the <strong data-start=\"1085\" data-end=\"1106\">tufting technique<\/strong>, meaning that slight variations in color, size, or texture may occur. These are part of the natural beauty of handcrafted products and are <strong data-start=\"1246\" data-end=\"1272\">not considered defects<\/strong>.<\/p><\/li><li data-start=\"1276\" data-end=\"1410\"><p data-start=\"1278\" data-end=\"1410\">We make every effort to display product colors and details accurately, but they may vary slightly depending on your device screen.<\/p><\/li><li data-start=\"1411\" data-end=\"1477\"><p data-start=\"1413\" data-end=\"1477\">Product availability is subject to stock and production times.<\/p><\/li><li data-start=\"1478\" data-end=\"1603\"><p data-start=\"1480\" data-end=\"1603\">Each item is made with care; please review product descriptions for materials, size, and care instructions before purchase.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"1605\" data-end=\"1608\" \/><h3 data-start=\"1610\" data-end=\"1640\"><strong data-start=\"1614\" data-end=\"1640\">3. Orders and Payments<\/strong><\/h3><ul data-start=\"1642\" data-end=\"2054\"><li data-start=\"1642\" data-end=\"1709\"><p data-start=\"1644\" data-end=\"1709\">Orders are confirmed only after full payment has been received.<\/p><\/li><li data-start=\"1710\" data-end=\"1806\"><p data-start=\"1712\" data-end=\"1806\">We accept various payment methods, processed securely through trusted third-party providers.<\/p><\/li><li data-start=\"1807\" data-end=\"1923\"><p data-start=\"1809\" data-end=\"1923\">Prices are listed in the currency specified on the website and include applicable taxes unless otherwise stated.<\/p><\/li><li data-start=\"1924\" data-end=\"2054\"><p data-start=\"1926\" data-end=\"2054\">In the event of an error in pricing or product description, we reserve the right to cancel or correct the order before shipment.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"2056\" data-end=\"2059\" \/><h3 data-start=\"2061\" data-end=\"2093\"><strong data-start=\"2065\" data-end=\"2093\">4. Shipping and Delivery<\/strong><\/h3><ul data-start=\"2095\" data-end=\"2421\"><li data-start=\"2095\" data-end=\"2179\"><p data-start=\"2097\" data-end=\"2179\">We offer <strong data-start=\"2106\" data-end=\"2128\">worldwide shipping<\/strong>, including Argentina, Europe, and other regions.<\/p><\/li><li data-start=\"2180\" data-end=\"2268\"><p data-start=\"2182\" data-end=\"2268\">Shipping times vary depending on your location and whether the rug is made-to-order.<\/p><\/li><li data-start=\"2269\" data-end=\"2351\"><p data-start=\"2271\" data-end=\"2351\">Once your order has been shipped, you will receive a tracking number by email.<\/p><\/li><li data-start=\"2352\" data-end=\"2421\"><p data-start=\"2354\" data-end=\"2421\">Any customs fees or import duties are the buyer\u2019s responsibility.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"2423\" data-end=\"2426\" \/><h3 data-start=\"2428\" data-end=\"2460\"><strong data-start=\"2432\" data-end=\"2460\">5. Returns and Exchanges<\/strong><\/h3><ul data-start=\"2462\" data-end=\"2874\"><li data-start=\"2462\" data-end=\"2621\"><p data-start=\"2464\" data-end=\"2621\">Because our rugs are <strong data-start=\"2485\" data-end=\"2516\">custom-made and handcrafted<\/strong>, we generally do <strong data-start=\"2534\" data-end=\"2569\">not accept returns or exchanges<\/strong>, unless the product arrives damaged or defective.<\/p><\/li><li data-start=\"2622\" data-end=\"2760\"><p data-start=\"2624\" data-end=\"2760\">If you receive a damaged product, please contact us at <strong data-start=\"2679\" data-end=\"2702\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:bach.rugs@gmail.com\" rel=\"noopener\" data-start=\"2681\" data-end=\"2700\">bach.rugs@gmail.com<\/a><\/strong> within <strong data-start=\"2710\" data-end=\"2732\">7 days of delivery<\/strong> with photos of the issue.<\/p><\/li><li data-start=\"2761\" data-end=\"2874\"><p data-start=\"2763\" data-end=\"2874\">We will review each case individually and offer a suitable solution (replacement, repair, or partial refund).<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"2876\" data-end=\"2879\" \/><h3 data-start=\"2881\" data-end=\"2913\"><strong data-start=\"2885\" data-end=\"2913\">6. Intellectual Property<\/strong><\/h3><ul data-start=\"2915\" data-end=\"3188\"><li data-start=\"2915\" data-end=\"3072\"><p data-start=\"2917\" data-end=\"3072\">All content on <strong data-start=\"2932\" data-end=\"2948\">bachrugs.com<\/strong>, including images, text, logos, designs, and photographs, is the intellectual property of <strong data-start=\"3039\" data-end=\"3052\">Bach Rugs<\/strong> or its licensors.<\/p><\/li><li data-start=\"3073\" data-end=\"3188\"><p data-start=\"3075\" data-end=\"3188\">You may not reproduce, distribute, or use any content for commercial purposes without prior written permission.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"3190\" data-end=\"3193\" \/><h3 data-start=\"3195\" data-end=\"3229\"><strong data-start=\"3199\" data-end=\"3229\">7. Limitation of Liability<\/strong><\/h3><ul data-start=\"3231\" data-end=\"3491\"><li data-start=\"3231\" data-end=\"3352\"><p data-start=\"3233\" data-end=\"3352\">Bach Rugs is not responsible for indirect or consequential damages resulting from the use of our website or products.<\/p><\/li><li data-start=\"3353\" data-end=\"3491\"><p data-start=\"3355\" data-end=\"3491\">We are not liable for delays, losses, or damages caused by third-party delivery services or events beyond our control (force majeure).<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"3493\" data-end=\"3496\" \/><h3 data-start=\"3498\" data-end=\"3536\"><strong data-start=\"3502\" data-end=\"3536\">8. Privacy and Data Protection<\/strong><\/h3><ul data-start=\"3538\" data-end=\"3815\"><li data-start=\"3538\" data-end=\"3719\"><p data-start=\"3540\" data-end=\"3719\">We are committed to protecting your personal data and handling it in accordance with applicable data protection laws, including <strong data-start=\"3668\" data-end=\"3685\">GDPR (Europe)<\/strong> and <strong data-start=\"3690\" data-end=\"3716\">Ley 25.326 (Argentina)<\/strong>.<\/p><\/li><li data-start=\"3720\" data-end=\"3815\"><p data-start=\"3722\" data-end=\"3815\">For more information, please see our <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"3759\" data-end=\"3812\">Privacy Policy<\/a>.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"3817\" data-end=\"3820\" \/><h3 data-start=\"3822\" data-end=\"3846\"><strong data-start=\"3826\" data-end=\"3846\">9. Governing Law<\/strong><\/h3><ul data-start=\"3848\" data-end=\"4092\"><li data-start=\"3848\" data-end=\"4007\"><p data-start=\"3850\" data-end=\"4007\">These Terms are governed by the laws of <strong data-start=\"3890\" data-end=\"3903\">Argentina<\/strong>, without prejudice to mandatory consumer protection laws that may apply in your country of residence.<\/p><\/li><li data-start=\"4008\" data-end=\"4092\"><p data-start=\"4010\" data-end=\"4092\">Any disputes will be handled by the competent courts in Buenos Aires, Argentina.<br \/><br \/><\/p><\/li><\/ul><hr data-start=\"4094\" data-end=\"4097\" \/><h3 data-start=\"4099\" data-end=\"4121\"><strong data-start=\"4103\" data-end=\"4121\">10. Contact Us<\/strong><\/h3><p data-start=\"4123\" data-end=\"4191\">If you have any questions about these Terms, please contact us at:<\/p><p data-start=\"4193\" data-end=\"4267\">\ud83d\udce7 <strong data-start=\"4196\" data-end=\"4219\"><a class=\"decorated-link cursor-pointer\" href=\"mailto:bach.rugs@gmail.com\" rel=\"noopener\" data-start=\"4198\" data-end=\"4217\">bach.rugs@gmail.com<\/a><\/strong><br data-start=\"4219\" data-end=\"4222\" \/>\ud83c\udf10<strong> <a class=\"decorated-link\" href=\"http:\/\/www.bachrugs.com\" rel=\"noopener\" data-start=\"4227\" data-end=\"4263\">www.bachrugs.com<\/a><br \/><br \/><\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article><article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-68d08611-ba70-8327-9463-7e7832c81d35-4\" data-testid=\"conversation-turn-14\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"><div class=\"flex max-w-full flex-col grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"5539d8cd-d248-4f66-9b5c-e19d5fa3148a\" data-message-model-slug=\"gpt-5\"><div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"><div class=\"markdown prose dark:prose-invert w-full break-words dark markdown-new-styling\"><p data-start=\"4193\" data-end=\"4267\">\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos y condiciones \u00daltima actualizaci\u00f3n: 12 de octubre de 2025 Bienvenido a Bach Rugs (\u201cnosotros\u201d, \u201cnuestro\u201d, \u201cnos\u201d). Estos T\u00e9rminos y condiciones rigen el uso que usted haga de nuestro sitio web y la compra de nuestras alfombras hechas a mano y productos relacionados. Al acceder o utilizar nuestro sitio web www.bachrugs.com, usted acepta estos T\u00e9rminos. Por favor, l\u00e9alos atentamente antes de realizar un pedido. 1. Informaci\u00f3n general El sitio web www.bachrugs.com es operado por Bach Rugs. Al acceder al sitio o comprar un producto, usted acepta regirse por estos T\u00e9rminos y nuestra Pol\u00edtica de privacidad. Si no est\u00e1 de acuerdo con estos T\u00e9rminos, por favor no utilice nuestro sitio web ni nuestros servicios. Si tiene alguna pregunta, puede contactarnos en \ud83d\udce7 bach.rugs@gmail.com. 2. Productos Todas nuestras alfombras est\u00e1n hechas a mano utilizando la t\u00e9cnica de tufting, lo que significa que pueden producirse ligeras variaciones en el color, el tama\u00f1o o la textura. Estas variaciones forman parte de la belleza natural de los productos artesanales y no se consideran defectos. Hacemos todo lo posible por mostrar los colores y detalles de los productos con precisi\u00f3n, pero pueden variar ligeramente dependiendo de la pantalla de su dispositivo. La disponibilidad de los productos est\u00e1 sujeta a las existencias y a los tiempos de producci\u00f3n. Cada art\u00edculo est\u00e1 hecho con cuidado; por favor, revise las descripciones de los productos para conocer los materiales, el tama\u00f1o y las instrucciones de cuidado antes de la compra. 3. Pedidos y pagos Los pedidos se confirman solo despu\u00e9s de haber recibido el pago completo. Aceptamos varios m\u00e9todos de pago, procesados de forma segura a trav\u00e9s de proveedores externos de confianza. Los precios se indican en la moneda especificada en el sitio web e incluyen los impuestos aplicables, a menos que se indique lo contrario. En caso de error en el precio o la descripci\u00f3n del producto, nos reservamos el derecho de cancelar o corregir el pedido antes del env\u00edo. 4. Env\u00edo y entrega Ofrecemos env\u00edos a todo el mundo, incluyendo Argentina, Europa y otras regiones. Los tiempos de env\u00edo var\u00edan seg\u00fan su ubicaci\u00f3n y si la alfombra se fabrica por encargo. Una vez que su pedido haya sido enviado, recibir\u00e1 un n\u00famero de seguimiento por correo electr\u00f3nico. Cualquier tasa aduanera o arancel de importaci\u00f3n es responsabilidad del comprador. 5. Devoluciones y cambios. Dado que nuestras alfombras son hechas a medida y artesanales, por lo general no aceptamos devoluciones ni cambios, a menos que el producto llegue da\u00f1ado o defectuoso. Si recibe un producto da\u00f1ado, p\u00f3ngase en contacto con nosotros en bach.rugs@gmail.com en un plazo de 7 d\u00edas a partir de la entrega, adjuntando fotos del problema. Analizaremos cada caso de forma individual y le ofreceremos una soluci\u00f3n adecuada (sustituci\u00f3n, reparaci\u00f3n o reembolso parcial). 6. Propiedad intelectual Todo el contenido de bachrugs.com, incluyendo im\u00e1genes, texto, logotipos, dise\u00f1os y fotograf\u00edas, es propiedad intelectual de Bach Rugs o de sus licenciantes. No puede reproducir, distribuir ni utilizar ning\u00fan contenido con fines comerciales sin permiso previo por escrito. 7. Limitaci\u00f3n de responsabilidad Bach Rugs no se hace responsable de da\u00f1os indirectos o consecuentes que resulten del uso de nuestro sitio web o de nuestros productos. No nos hacemos responsables de retrasos, p\u00e9rdidas o da\u00f1os causados por servicios de entrega de terceros o por acontecimientos fuera de nuestro control (fuerza mayor). 8. Privacidad y protecci\u00f3n de datos Nos comprometemos a proteger sus datos personales y a tratarlos de conformidad con las leyes de protecci\u00f3n de datos aplicables, incluyendo el RGPD (Europa) y la Ley 25.326 (Argentina). Para obtener m\u00e1s informaci\u00f3n, consulte nuestra Pol\u00edtica de privacidad. 9. Legislaci\u00f3n aplicable Estos T\u00e9rminos se rigen por las leyes de Argentina, sin perjuicio de las leyes de protecci\u00f3n al consumidor de car\u00e1cter imperativo que puedan aplicarse en su pa\u00eds de residencia. Cualquier controversia ser\u00e1 resuelta por los tribunales competentes de Buenos Aires, Argentina. 10. Cont\u00e1ctenos Si tiene alguna pregunta sobre estos T\u00e9rminos, cont\u00e1ctenos en: \ud83d\udce7 bach.rugs@gmail.com\ud83c\udf10 www.bachrugs.com \u00a0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22002","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/pages\/22002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/comments?post=22002"}],"version-history":[{"count":4,"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/pages\/22002\/revisions"}],"predecessor-version":[{"id":22006,"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/pages\/22002\/revisions\/22006"}],"wp:attachment":[{"href":"https:\/\/bachrugs.com\/es\/wp-json\/wp\/v2\/media?parent=22002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}