Privacy Policy

Privacy Policy

Privacy Policy

Last updated: October, 2025

At Bach Rugs (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.


1. Information We Collect

We may collect and process the following types of personal data:

  • Personal identification data: name, email address, phone number, and billing/shipping address.

  • Payment information: processed securely through third-party payment gateways (we do not store your full credit card details).

  • Technical data: IP address, browser type, device information, operating system, and cookies.

  • Communications: emails or messages you send us for customer support or inquiries.


2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases, delivery, or customer support.

  • Personalize your shopping experience.

  • Send marketing communications (only if you have given explicit consent).

  • Comply with legal obligations.


3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your data include:

  • Contractual necessity: to fulfill your order or provide services you requested.

  • Legitimate interests: to improve our website and customer experience.

  • Consent: for newsletters or promotional emails.

  • Legal obligations: to comply with accounting or tax requirements.


4. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.


5. Data Protection and Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. All transactions are secured through SSL encryption and trusted payment processors.


6. International Data Transfers

Your information may be transferred to and processed outside of your country, including to servers in Argentina, the European Union, or other jurisdictions where we or our service providers operate. We ensure that such transfers comply with applicable data protection laws, using safeguards such as Standard Contractual Clauses (SCCs).


7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Object to processing or withdraw consent.

  • Request data portability.

To exercise any of these rights, please contact us at Bach.rugs@gmail.com.


8. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can manage or disable cookies in your browser settings.


9. Third-Party Services

We may use trusted third-party services (such as payment gateways or analytics tools). These providers have their own privacy policies governing the use of your information.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date.


11. Contact Us

If you have any questions or requests regarding your personal data, please contact us at:

📧 Email: Bach.rugs@gmail.com
🏠 Address: Chacarita, Buenos Aires, Argentina.